FAQs
🤎 What is AŸ Selection?
AŸ Selection {aɪ̯ selection} offers a curated selection of handpicked vintage designer shoes. Every pair is a unique find that captures trends while remaining timeless and iconic.
🤎 Are the pieces authentic and truly vintage?
Yes! All our shoes are genuine vintage or pre-loved designer pieces – carefully selected, verified, and restored.
🤎 How often are new pieces available?
Our selection is strictly limited. We regularly drop new models – but each pair is one-of-a-kind. First come, first served!
🤎 What is the condition of the shoes?
We only choose high-quality vintage shoes in excellent to good condition. Every pair is professionally cleaned and maintained, so they arrive looking as good as new.
🤎 Are the shoes disinfected?
Absolutely! Hygiene is important to us – all shoes go through a professional restoration process, including disinfection and care.
🤎 How does the ordering process work?
- Find your perfect match – choose your designer shoe piece.
- Complete your order – it’s simple and secure on our website.
- We package with love – luxurious packaging for a special unboxing experience.
- Fast shipping – your shoes will be on their way to you in no time!
🤎 How long does shipping take?
Within Germany, shipping takes approximately 2–4 business days. International orders may take a little longer.
🤎 What are the shipping costs?
- Germany: Free shipping on orders over €100, otherwise €4.99.
- Europe: €14.99
- International: €24.99
🤎 Can I change or cancel my order?
Since we sell one-of-a-kind pieces, cancellations are only possible if the order hasn’t been shipped yet. Please contact us as soon as possible!
🤎 Is an exchange possible?
Because we sell unique pieces, a direct exchange isn’t available. However, you can return an item and choose another model.
🤎 Who covers the return shipping costs?
Return shipping costs are borne by the customer unless the error is on our side.